MB-240 LATEST EXAM SIMULATOR | MB-240 VALID TEST EXPERIENCE

MB-240 Latest Exam Simulator | MB-240 Valid Test Experience

MB-240 Latest Exam Simulator | MB-240 Valid Test Experience

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q118-Q123):

NEW QUESTION # 118
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Setup a twilio Account
2 - Obtain Phone Numbers
3 - Generate account SID and authentication token
4 - Install a Twilio-managed solution
5 - Configure SMS and IVR solution


NEW QUESTION # 119
Your company wants use Microsoft Dynamics 365 Customer Voice to obtain feedback on their customers' on-site service experience.
You need to create a survey which will be sent automatically to a customer once their work order is completed.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Select a servey template.
2 - Modify survey questions.
3 - Select a project template.
4 - Select a work order type.


NEW QUESTION # 120
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation


NEW QUESTION # 121
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 122
You plan to convert products that you use on work orders to customer assets. You need to automatically create customer assets for all work orders.
How should you configure the products?

  • A. On the Work Order Type record, set the value of Product to Customer Asset to Yes.
  • B. On the Product record, set the value of Convert to Customer Asset to Yes.
  • C. On the Work Order Product record, set the value of Convert Product to Customer Asset to Yes.
  • D. On the Incident Type record, set the value of Product to Customer Asset to Yes.

Answer: B

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set- up-customer-assets


NEW QUESTION # 123
......

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